Terms and Conditions


TERMS OF USE

TRIO S.A.S and its parent, subsidiaries and affiliates, provide their services to you via www.fravshop.com, subject to the following conditions. www.fravshop.com and their parent, subsidiaries and affiliates may be referred to on this site simply as TRIO S.A.S.. If you visit or shop at www.fravshop.com, you accept these conditions. Please read them carefully.

ELECTRONIC COMMUNICATIONS

When you visit www.fravshop.com or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by electronic mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
Unless otherwise indicated, all content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.fravshop.com and TRIO S.A.S., or its content suppliers and protected by International copyright laws. The compilation of all content on this site is the exclusive property of www.FRAVSHOP.COM. and TRIO S.A.S.and protected by International copyright laws. All software used on this site is the property of www.fravshop.com or its software suppliers and protected by International copyright laws.

LICENSE AND SITE ACCESS
www.fravshop.com grants you a limited license to access and use this site for personal use but not to download (other than page caching) or modify any portion of the site, except with express written consent of www.fravshop.com Your license to use this site does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of www.fravshop.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.fravshop.comand our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing www.fravshop.com, or any other name or trademarks contained herein, without the express written consent of www.fravshop.com. Any unauthorized use terminates the permission or license granted by www.fravshop.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to www.fravshop.com so long as the link does not portray www.fravshop.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.fravshop.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. www.fravshop.com does not sell products to children, nor does it intend for its site to be accessed by children under the age of 13. All products sold on www.fravshop.com are intended to be sold to adults, who can purchase with a credit card. If you are under 18, you may use www.fravshop.com only with the involvement of a parent or guardian. www.fravshop.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

RETURN POLICY
We accept returns 15 days after delivery. Returned product should not have been worn, washed or used: we wouldn’t accept the goods unless they are defective.

All returns are subject to approval after contacting us directly by emailing distribution@fravshop.it. Returns will not be accepted without our prior approval. We will send you instructions on where and how to return your purchase for a refund of its purchase price.

Shipping costs are not refundable except for defective items or items sent in error. Defective items will be exchanged for the same items. Defective returns that are found to be non-defective are subject to a 15% restocking fee.

Do not discard any packaging or invoices until you are completely satisfied with the products shipped. Items returned without the original manufacturers packaging may be refused .

All our products are sold with our 30-day guarantee against defects. Defective merchandise will be replaced at our discretion.

All non-defective, unopened returns are subject to a 15% restocking fee.

All returns are subject to the following:

Shipping, insurance, and handling charges are not refundable. Returns should be shipped insured, as TRIO S.A.S. assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.

All products must be in “as-new” condition, in original packaging.

SHIPPING POLICY
Shipping charges are calculated based on the total weight of all items in your order. The shipping cost charged at the time of purchase represents an estimate using standard shipping.

If a backordered item is cancelled, www.fravshop.com will refund the difference in shipping charges from the items shipped and the freight charged.

Shipping charges are non-refundable.

Choosing Overnight or 2-Day Delivery does not mean your order will be delivered 1 or 2 days from the time you place your order. Selecting either of these shipping options simply means that you will receive your order 1-2 days after your order has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but same-day shipping is not guaranteed. www.fravshop.com reserves the right to ship packages “best way” according to the shipper’s delivery schedules.

Note: Please keep in mind that we do not process or ship orders on weekends and/or holidays.

CUSTOMS CHARGES
If you are ordering goods for delivery outside the European Union, please note that our goods may be subject to import duties and taxes. Any charges in relation with customs clearance must be borne by the customer. TRIO S.A.S. cannot responsible for customs clearance.

JURISDICTION
Any litigation regarding this agreement, or any transaction between a customer and TRIO S.A.S and www.fravshop.com shall be brought to the state or federal courts located in TURIN, ITALY and the customer hereby agrees and submits to such jurisdiction and venue as proper.

TERMS OF USES
TRIO S.A.S. and its parent, subsidiaries and affiliates, provide their services to you via www.fravshop.com, subject to the following conditions. www.fravshop.com and their parent, subsidiaries and affiliates may be referred to on this site simply as “F.R.A.V.”. If you visit or shop at www.fravshop.com, you accept these conditions. Please read them carefully.

ELECTRONIC COMMUNICATIONS
When you visit www.fravshop.com or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by electronic mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
Unless otherwise indicated, all content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.fravshop.com and TRIO S.A.S., or its content suppliers and protected by International copyright laws. The compilation of all content on this site is the exclusive property of www.fravshop.com and TRIO S.A.S., and protected by International copyright laws. All software used on this site is the property of www.fravshop.com or its software suppliers and protected by International copyright laws.

LICENSE AND SITE ACCESS
www.fravshop.com grants you a limited license to access and use this site for personal use but not to download (other than page caching) or modify any portion of the site, except with express written consent of www.fravshop.com. Your license to use this site does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of www.fravshop.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.fravshop.comand our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing www.fravshop.com, or any other name or trademarks contained herein, without the express written consent of www.fravshop.com. Any unauthorized use terminates the permission or license granted by www.fravshop.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to www.fravshop.com so long as the link does not portray www.fravshop.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.fravshop.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. www.fravshop.com does not sell products to children, nor does it intend for its site to be accessed by children under the age of 13. All products sold on www.fravshop.com are intended to be sold to adults, who can purchase with a credit card. If you are under 18, you may use www.fravshop.com only with the involvement of a parent or guardian. www.fravshop.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

RETURN POLICY
We accept returns 15 days after delivery. Returned product should not have been worn, washed or used : we wouldn’t accept the goods unless they are defective.All returns are subject to approval after contacting us directly by emailing info@fravshop.com. Returns will not be accepted without our prior approval. We will send you instructions on where and how to return your purchase for a refund of its purchase price.Shipping costs are not refundable except for defective items or items sent in error. Defective items will be exchanged for the same items. Defective returns that are found to be non-defective are subject to a 15% restocking fee.Do not discard any packaging or invoices until you are completely satisfied with the products shipped. Items returned without the original manufacturers packaging may be refused .All our products are sold with our 30-day guarantee against defects. Defective merchandise will be replaced at our discretion.All non-defective, unopened returns are subject to a 15% restocking fee.All returns are subject to the following:Shipping, insurance, and handling charges are not refundable. Returns should be shipped insured, as www.fravshop.com assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.All products must be in “as-new” condition, in original packaging.

SHIPPING POLICY
Shipping charges are calculated based on the total weight of all items in your order. The shipping cost charged at the time of purchase represents an estimate using standard shipping.If a backordered item is cancelled, www.fravshop.com will refund the difference in shipping charges from the items shipped and the freight charged.Shipping charges are non-refundable.Choosing Overnight or 2-Day Delivery does not mean your order will be delivered 1 or 2 days from the time you place your order. Selecting either of these shipping options simply means that you will receive your order 1-2 days after your order has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but same-day shipping is not guaranteed. www.fravshop.comreserves the right to ship packages “best way” according to the shipper’s delivery schedules.Note: Please keep in mind that we do not process or ship orders on weekends and/or holidays.

CUSTOMS CHARGES
If you are ordering goods for delivery outside the European Union, please note that our goods may be subject to import duties and taxes. Any charges in relation with customs clearance must be borne by the customer.TRIO S.A.S. cannot responsible for customs clearance.

JURISDICTION
Any litigation regarding this agreement, or any transaction between a customer and TRIO S.A.S. and www.fravshop.com shall be brought to the state or federal courts located in Turin, Italy and the customer hereby agrees and submits to such jurisdiction and venue as proper.